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How to book the Koawa Le Lac Bleu Campsite?
You can book online on our website or by phone at +33 (0)4 66 600 700.
What time can we arrive at the Chatillon-en-Diois campsite?
You can arrive at the Blue Lake Camping from 2pm for pitches and from 4pm for rentals.
Is it possible to arrive earlier on the day of arrival and enjoy the camping?
It is not possible to enter and enjoy the camping before the scheduled arrival time.
What time should we leave from Camping Le Lac Bleu?
The rentals at Lac Bleu must be vacated by 11am and the sites by 12pm.
Can we leave later from the rental or camping site?
In low season (outside of July and August), we can be more flexible and allow late departures depending on availability upon reception validation.
The late departure fee is 30€ for a rental and 7€ for a camping spot.
This also allows you to enjoy the camping's facilities.
Can we arrive after the reception has closed?
You can arrive after the reception closes, but you must let us know as soon as possible.
We will leave an envelope with your name at the entrance of the campsite with your access.
We ask you to present yourself at the reception the day after your arrival from 9am. You can access the campsite with your vehicle until 10pm.
How to contact the Camping de Chatillon-en-Diois?
You can contact us by phone at 04 66 600 700, through the contact forms on our website and from our Facebook page.
Are animals allowed at the campsite?
Only dogs of category 3 are allowed. All other animals are not allowed on our camping grounds and in our rentals.
Can I choose my location in the Blue Lake Campground?
You can communicate your location, number, side-by-side preferences to us by phone or email. We do our best to meet your request, but we cannot guarantee the location.
However, it is possible to book a specific location number through the "Location Preference" option for 30€.
What are the different payment methods available?
You can pay for your reservations with a bank card on your customer space or by phone, by bank check or holiday checks to the return address by mail, and by bank transfer to the corresponding camping account.
Does Le Lac Bleu Camping accept holiday vouchers?
Yes, you can pay with holiday checks but they must have reached us at least 30 days before the arrival date of your stay.
Does the Chatillon-en-Diois camping accept bank checks?
Yes, you can pay with bank checks but we ask that it be received by us no later than 30 days before the arrival date of your stay.
When should I settle my stay?
All reservations must be settled 30 days prior to the arrival date of your stay.
Can I cancel my stay at a Koawa Vacations Campsite?
Yes, it is possible to cancel your stay:
- For any cancellation, more than 30 days before the arrival date, the amounts paid (except for cancellation insurance and processing fees) will be refunded after deduction of a cancellation processing fee of 20€.
- Between 30 and 21 days before the arrival date, 25% of the total amount of the stay will be retained by the campsite as well as the amounts of processing fees, cancellation insurance and cancellation fees of 20€.
- Between 20 and 11 days before the arrival date, 50% of the total amount of the stay will be retained by the campsite as well as the amounts of processing fees, cancellation insurance and cancellation fees of 20€.
- Less than 10 days before the arrival date, the total amount of the stay, including processing fees and cancellation insurance, will be retained by the campsite.
In the event of a claim to the cancellation insurance, only the general conditions of the latter apply.
Can I take out insurance for my stay in your camping in the Drôme?
Yes, it is possible to subscribe to the cancellation insurance at the time of booking, before the payment of the deposit.
The amount of the cancellation insurance corresponds to 3.7% of the total amount (excluding processing fees).
What is the price of the processing fees?
The processing fee is 10€ per reservation.
What is the price of the tourist taxes?
The price of tourist taxes varies depending on the campsite. Tourist taxes are included in the total price of your reservation.
What does the accommodation capacity of the rental mean?
The accommodation capacity defines the maximum number that can be accommodated in the accommodation. All people are taken into account in the accommodation capacity, including babies.
Are Koawa Campsites approved by VACAF?
Our campgrounds are not approved by VACAF.
Do you take the OCCYGENE card?
We do not accept the OCCYGENE card as a means of payment for your reservation.
Are the rentals at Camping le Lac Bleu provided with sheets and towels?
At Lac Bleu, some rentals include bedding (such as Zenzilot, l'ilot bleu or Family Luxe Premium) and for others, it is available upon request. This is specified in the presentation of the rentals.
For most rentals however, you must bring your own, or rent them for 15€ for a double sheet kit, 8€ for a single sheet kit, and 6€ for a towel kit.
What is the size of camping sites?
Our camping sites have an area between 80 and 100m².
Do you offer any accommodations for people with reduced mobility?
At the Lac Bleu Campsite, there are no PMR accommodations.
But at some of our campsites, such as Château de Rochetaillée, Bontemps, Gorges du Chambon and Colporteur, we offer facilities adapted to people with reduced mobility. You will find the mention "PMR" in the title of the accommodation.
Are swim shorts allowed in aquatic areas?
For hygiene reasons, swim shorts are not allowed in our aquatic areas, as with any long and loose clothing.
Can I access the pool without staying at the campground?
Access to our aquatic areas is only allowed to people with a reservation in the camping.
Are there any services closed during low season?
In low season, that is April, May, June and September, some of our campings do not offer catering or entertainment.
You can find the opening dates on the camping website in the "Activities" and "Services" tabs.
What types of activities are offered at the Lac Bleu Campground?
The Lac Bleu Campsite is a Cool'awa campsite. There are therefore regular animations even though the calm is preserved.
In July and August, we offer every week:
- the Bungat Club for children from 6 to 12 years old from Monday to Friday
- 2 sports activities
- 3 family afternoons
- 3 mini-discos
- 5 evenings
- surprises...
Are visitors allowed on the camping?
Visitors are allowed on the campsite for €5 per visitor per day. They are not allowed to sleep in the rentals or access the water area.